Last Updated: October 22, 2026

Welcome to the IK MODA help center! We’ve gathered answers to our most commonly asked questions below. If you can’t find what you’re looking for, our friendly support team is always ready to assist you.

1. Orders & Shipping

• How long will it take to receive my order? We process and dispatch orders promptly from our facilities. Standard delivery timelines vary depending on your location within India. For full details on transit times, courier partners, and shipping updates, please visit our page.

• Can I track my order? Yes! Once your order has been packed and dispatched, you will receive a tracking link via email or SMS so you can follow your mindful wardrobe staples all the way to your doorstep.

• Can I modify or cancel my order? We strive to process orders as quickly as possible. If you need to make a change or cancel your order, please reach out to us immediately at +91 8929028613 or email info@ikmoda.com If your order hasn’t been dispatched yet, we’ll happily help modify it for you.

2. Returns, Exchanges & Refunds

• What is your return and exchange policy? We want you to love your purchase! If something isn't quite right with your size, fit, or style, we are here to help make it right. Please review our complete guidelines on our Returns & Refunds page.

• How do I initiate a return or exchange? Simply reach out to our customer care team or check our returns portal linked on our website to start your hassle-free exchange or return process.

3. Products & Sizing

• How do I choose the right size? Our pieces—ranging from our signature breathable linen sets to tailored co-ords—are designed with comfort and elegance in mind. We include a detailed size chart on every product page to help you find your ideal fit.

• How should I care for my IK MODA garments? To preserve the quality of our premium fabrics (such as our fine linens), we recommend following the specific care instructions printed on the garment tag. Generally, gentle hand washing or machine washing on a delicate cycle with mild detergent will keep your pieces looking pristine.