Returns & Refund Policy

Last Updated: October 22, 2026

At IK MODA, we want you to completely adore your mindful wardrobe staples. We craft our linen pieces and tailored co-ord sets with care and precision, but if something isn't quite right with your order, we are here to make the return or exchange process smooth and stress-free.

1. Eligibility for Returns & Exchanges

  • Timeframe: You have 7 days from the date of delivery to request a return or exchange.

  • Condition of Items: To be eligible for a return, your item must be unworn, unwashed, undamaged, and in its original condition with all tags and labels still attached.

  • Non-Returnable Items: Final sale items or deeply discounted pieces marked as final sale cannot be returned or exchanged unless they arrive damaged or defective.

2. How to Start a Return or Exchange

We’ve made requesting a return or exchange simple:

  • Head over to our Retruns Portal or Contact our customer support team directly.

  • Provide your Order Number and the email address used at checkout.

  • Select the item(s) you wish to return or exchange and let us know the reason.

3. Refunds

  • Once your returned item is received and inspected at our facility, we will send you an email notification to let you know we’ve got it.

  • If approved, your refund will be processed promptly. A credit will automatically be applied to your original method of payment within a certain number of business days (typically 5–7 business days depending on your bank or payment gateway).

  • Original shipping charges (if any) are non-refundable.

4. Exchanges (Size or Fit Issues)

  • Need a different size or color? We gladly offer hassle-free exchanges for the same item in a different size or style, subject to stock availability.

  • If the desired replacement piece is out of stock, our team will reach out to help you choose an alternative or process a refund instead.

5. Damaged or Defective Items

  • We take immense care in packaging your orders, but if you happen to receive a damaged, defective, or incorrect item, please notify us within 24 hours of delivery at info@ikmoda.com or call us at +91 8929028613 with photos of the issue. We will swiftly arrange a replacement or full refund on us!